Creatures Pet Store — Pet Store in Victoria

Reviews of Creatures Pet Store

• Hazel

  Added 2015.12.28

  Such a great experience every time we go in. Way better to support a local pet store than a corporate giant like Petsmart. Staff are always really friendly, knowledgeable and helpful. I got my rats from there and one got sick and they gave me stuff to give to him and insisted I call back the next week to tell them how he was doing, it was so sweet. They really care about the animals and customers!
• Charlotte

  Added 2014.10.19

  This store used to be run by people who were extremely negligent with the animals. Seven years ago however, Tyler and Christine bought it and the store has been amazing ever since. Yes, they can be very busy or short staffed occasionally, but you cannot beat the personal sense of caring not found in larger chain stores. If you are interested in a specific fish, they will even order it for you! Discount card available for feeder fish and crickets, etc. Cannot recommend them enough!
• Isaiah

  Added 2014.03.04

  Came in on Sunday to get a few fish for my new 36 gallon aquarium. Stood in the fish area for ten minutes, finally saw staff member, asked for help, he said he had to get the phone...when he returned he went back to cleaning a tank, he was completely uninterested in helping me out, so we went to Pet Smart and bought out pets there. Too bad, I wanted to support this small local store.
• Isabella

  Added 2014.01.31

  Great selection of healthy looking fish, however they're service is absolutely terrible I spent 35 minutes after walking in knowing what I wanted. Asked for help when the employee was free he helped 2 people that were there before me then went on to help 4 more groups more or less as they immediately came to the fish area and I reminded the employee that I was waiting and then watched him go to yet another new arrival. During this time not one of the other employees acknowledged me. It's a shame I now won't be buying any of they're beautiful fish
• Aurora

  Added 2013.10.03

  Warm an knowledgeable staff. I got my first pet there 20 years ago an it was a joy taking my children there to re-experience it. Just walking around an taking in the variety of creatures is amazing. Everyone loved it.